Refund policy

  • Items purchased can be exchanged or returned within 30 days

  • Items marked as Final Sale cannot be returned

  • Unless there is an error with your order, you are responsible for paying return shipping costs

  • The product must be returned in its original state and packaging


To Initiate your return request, please click here.
Note: For warranty concerns, please reach out to


Holiday Returns Policy

The return period for orders purchased between November 19, 2023, and December 31, 2023, has been extended. Orders placed during this time are eligible for returns until January 31st, 2024. All other standard return policy conditions still apply.

Eligible Items:
Items eligible for returns are those purchased between November 19, 2023, and December 31, 2023. They must be in their original condition, with packaging intact.

Refund Process:
Once we receive your return, refunds will be issued to the original form of payment, and funds should reflect back in customers' accounts within 5-7 business days. For any questions or concerns, please reach out to

Important Holiday Shipping Notice:
All items are shipped via FedEx Ground. To ensure your gifts arrive on time for the festivities, please note our shipping cut-off date on December 15, 2023.

Orders placed after this date may still arrive on time; however, a guarantee cannot be provided. We encourage customers to place their orders soon.